Privacy Policy

This Privacy Policy describes how Sphere Market Research Ltd ("Sphere Market Research," "we," "us," or "our") collects, uses, shares, and protects information obtained from users ("you" or "your") of our website ("Site") and services. By accessing or using our Site or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect personal information, including but not limited to, your name, email address, phone number, postal address, company name, job title, and demographic information, when you voluntarily provide it to us, such as when you sign up for our newsletters, participate in surveys or interviews, or request information from us.

We may also automatically collect certain information when you visit our Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and other browsing behavior.

2. Use of Information

We may use the information we collect for various purposes, including:

To provide and improve our services.
To communicate with you about our services, promotions, and updates.
To conduct market research and analysis.
To customize and personalize your experience on our Site.
To respond to your inquiries and provide customer support.
To comply with legal obligations.

3. Sharing of Information

We may share your information with third parties, including service providers, business partners, and affiliates, for the purposes described in this Privacy Policy. We may also disclose your information in response to a subpoena, court order, or other legal request, or when we believe it is necessary to protect our rights, property, or safety, or that of others.

4. Data Security

We take reasonable measures to protect the security of your information, including implementing technical and organizational measures to safeguard against unauthorized access, disclosure, alteration, or destruction of data.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our Site. You can control cookies through your browser settings and other tracking technologies through the settings of your device or browser.

6. Third-Party Links

Our Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites and services.

7. Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

GDPR and CCPA Compliance

For users in the European Union (EU) and California, USA, we comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This includes:

Providing transparency about the data we collect and how it is used.
Offering mechanisms for users to access, update, and delete their personal information.
Obtaining explicit consent before collecting sensitive information.
Honouring users' requests regarding their personal data rights, including the right to opt out of the sale of their personal information.
If you have any questions or concerns about this Privacy Policy or these Terms of Use, please contact us at info@spheremr.com.